Thoughtfully prepared. Carefully delivered.

Delivery Information

Every Ayzee order is handled with care. Because some pieces are ready to ship while others are made or customized for you, dispatch timelines can differ by product.

A

The estimated dispatch timeline for your chosen design is shown on its product page.

01

Available now

Ready to ship

Prepared for dispatch after payment and stock confirmation. Refer to the product page for the current estimate.

02

Created after ordering

Made to order

Your piece is created after the order is confirmed. The estimated dispatch timeline is shown on the product page.

03

Made around you

Customized order

Production begins after your measurements and design selections are confirmed. More detailed changes can require additional time.

From order to doorstep

How your order reaches you

  1. 1
    Order confirmation

    We confirm your order, payment and contact information.

  2. 2
    Preparation

    Ready pieces are packed; made-to-order pieces enter production after required details are confirmed.

  3. 3
    Quality check and dispatch

    Your order is checked, carefully packed and handed to our delivery partner.

  4. 4
    Tracking and delivery

    Tracking details are shared once the shipment is dispatched.

Delivery address

Please provide a complete address, correct PIN code and reachable mobile number. Address changes are possible only before dispatch.

Shipping charges

Applicable shipping charges, if any, are shown during checkout before you complete payment.

Receiving your order

Inspect the outer package before accepting it. Record an unboxing video if the parcel appears damaged or tampered with.

Helpful answers

Delivery questions

How will I know when my order is dispatched?+

You will receive tracking information through the contact details provided with your order once the shipment is handed to the delivery partner.

Can I change my delivery address after ordering?+

Contact us as soon as possible. An address can be changed only before the order is packed or dispatched.

Why can a customized order take longer?+

Customized pieces are prepared only after measurements and design choices are confirmed. Additional workmanship or fabric availability can affect the dispatch date.

What should I do if my parcel appears damaged?+

Take clear photographs and an unboxing video before removing tags or using the product, and contact Ayzee promptly with your order number.

Need help with an order?

We’re here to help

Contact us with your order number if you need an update or want to correct your delivery details before dispatch.

Contact Ayzee